Netiquette
The National Assembly of Québec has adopted rules of good conduct that users must follow on the institution's social media pages. These rules are based on the following values: living together, respecting the institution and other people, and being open, courteous and willing to listen.
The reason the National Assembly has a social media presence is to share information on the institution in a way that complements its traditional communication tools. By subscribing to our social media pages, you get access to factual and unbiased information on our activities as well as a non-partisan information service.
The information provided on our pages has no legal value and does not replace official communications or laws and regulations, which take precedence. The comments made on our pages are those of their authors and do not necessarily reflect the position of the National Assembly. Being subscribed to an organization or an individual's page does not mean that the National Assembly endorses their comments or activities.
We encourage you to be inclusive, civil and respectful when commenting on our posts. On that front, the National Assembly has put a series of measures in place to create and ensure a safe and respectful environment for everyone.
Rules of good conduct and comment moderation
We encourage you to engage in dialogue with your peers and to interact with our content. Always be polite and respectful when commenting on our social media pages. We ensure compliance with the rules of good conduct on our pages.
The National Assembly reserves the right to delete or hide any comment that
- is slanderous or misleading in nature or that harms the reputation of the National Assembly or one of its Members;
- is obscene, insulting, offensive or discriminatory or is hate speech based on race, gender, religion, nationality, language or sexual orientation;
- is abusive or threatening or that resembles bullying;
- promotes violence or hatred;
- is incomprehensible, and also any comment that is repeated;
- is inappropriate or that is not connected to the theme of the publication;
- is of an advertising nature, that promotes goods or services or that resembles propaganda;
- discloses confidential or personal information.
In addition, the National Assembly reserves the right to block or ban any user who breaches this netiquette without prior notice.
We also advise against the excessive use of capitalized words or exclamation points, which can be interpreted as aggressive. Such a practice could lead to the removal of the messages in question.
Responding to questions and comments
From 8:30 a.m. to 4:30 p.m. on working days, we moderate our social media pages and reply to questions and comments within a reasonable timeframe. Response times may vary depending on current events and the availability of community managers.
Operational hours may be extended due to exceptional circumstances or emergencies.
We take note of all messages published on our pages and received through private messaging. However, we are under no duty to respond at length to questions and comments or to reply to each and every one of them.
References to other websites
We sometimes provide links on our social media platforms to other websites not under the responsibility of the National Assembly. We cannot guarantee the accuracy of the information available on those external sites, and we are not responsible for their content. Sharing such links does not mean that the National Assembly endorses all the information available on those sites.
Subscription to accounts
The decision to follow or subscribe to an account is at the discretion of the National Assembly. We make no commitment to subscribe to all users who are subscribed to our pages.
Protection of personal information and intellectual property
All discourse on our social media platforms is public. We therefore encourage you to exercise caution and restraint to avoid revealing any personal information.
In addition, you are allowed to share photos, videos and content from external sources. However, when sharing a hyperlink, you must verify that its content respects intellectual property and confidentiality rights, as well as the rights of any third party.
French language
The language of our social media publications is French.
We are committed to being exemplary in our use of the French language, and we encourage you to do the same. Please note that we cannot guarantee the quality of language of users who comment our pages.
Review of content and netiquette
The National Assembly may, at any time and without prior notice, edit the content of its social media pages. Furthermore, considering the rapid evolution of social media, the National Assembly may also revise the current netiquette at any time and without prior notice.
For more information
The Communications Directorate is responsible for the National Assembly of Québec's social media accounts. For more information, please contact us at:
Email : mediassociaux@assnat.qc.ca
Regular mail:
Direction des communications
1020, rue des Parlementaires
Québec (Québec) G1A 1A3
Telephone : 418-643-1992